About this ebook
You have a CMAA date. Hold it. Between today and that seat: 472 questions with every option explained, three timed 110-question practice exams, a 12-day plan that opens with a 20-question diagnostic. No login, no expiry.
We built this the way a practice manager trains a new front desk, not the way a shelf gets filled. NHA delivers 135 items in two hours and fifteen minutes. Only 110 of them are scored, and the 25 pretest items look exactly like the rest. Communication and Professionalism take 21 scored items, Patient Encounter another 21. Then Law, Ethics and Compliance 17, Scheduling 16, Administrative Procedures 14, Billing 11, Foundational Knowledge 10. Each of our three papers is built to that split, item for item. Check us against NHA's published CMAA test plan. We would rather you did.
What's inside
The Priority Rule. One front-desk decision order for every scenario: Safety, then Privacy, then Policy, then Service. When two answers both sound helpful, it tells you which one the exam asks for.
All seven domains in the exam's own proportions. The two 21-item domains take the most days. Foundational Knowledge, Law and Ethics, Scheduling, Billing, and office administration each get a full day.
472 original questions with rationales. A 20-question diagnostic, a daily closing quiz, two cumulative reviews, three full papers. Every rationale names the trap as well as the answer.
Three 110-question practice exams, each mirroring the live scored split. Mark one the same day you sit it, then work back through everything you missed.
Day 11, the integration day. Two-skill scenarios, where a privacy question hides inside a scheduling question. That is where the points quietly go.
Printable reference cards: HIPAA reflexes, appointment types and telehealth, the revenue-cycle map, Medicare against Medicaid, phone scripts. Maybe the last front-office book you opened was a glossary with a quiz at the back. Give it three evenings. If the diagnostic names no domain you were wrong about, put it down. You are out one hour.
Three kinds of reader use it. A student finishing a medical administrative assistant program. Front-office staff credentialing for a promotion or a new employer. Someone retaking the CMAA after a near miss. If you already run a front desk, read Day 1 for the Priority Rule, then start at Day 7.
Day 9 is the one nobody looks forward to. Revenue cycle holds the dullest points on this exam, and you'll find them worth collecting. Downloaded once, yours to keep.
— The Passmark Publishing Team
An independent study guide from Passmark Publishing. Not affiliated with or endorsed by the National Healthcareer Association. NHA and CMAA are trademarks of the National Healthcareer Association. Billing and coding are taught as concepts, with no copyrighted code tables reproduced. For exam preparation only; not legal or medical advice.
We built this the way a practice manager trains a new front desk, not the way a shelf gets filled. NHA delivers 135 items in two hours and fifteen minutes. Only 110 of them are scored, and the 25 pretest items look exactly like the rest. Communication and Professionalism take 21 scored items, Patient Encounter another 21. Then Law, Ethics and Compliance 17, Scheduling 16, Administrative Procedures 14, Billing 11, Foundational Knowledge 10. Each of our three papers is built to that split, item for item. Check us against NHA's published CMAA test plan. We would rather you did.
What's inside
The Priority Rule. One front-desk decision order for every scenario: Safety, then Privacy, then Policy, then Service. When two answers both sound helpful, it tells you which one the exam asks for.
All seven domains in the exam's own proportions. The two 21-item domains take the most days. Foundational Knowledge, Law and Ethics, Scheduling, Billing, and office administration each get a full day.
472 original questions with rationales. A 20-question diagnostic, a daily closing quiz, two cumulative reviews, three full papers. Every rationale names the trap as well as the answer.
Three 110-question practice exams, each mirroring the live scored split. Mark one the same day you sit it, then work back through everything you missed.
Day 11, the integration day. Two-skill scenarios, where a privacy question hides inside a scheduling question. That is where the points quietly go.
Printable reference cards: HIPAA reflexes, appointment types and telehealth, the revenue-cycle map, Medicare against Medicaid, phone scripts. Maybe the last front-office book you opened was a glossary with a quiz at the back. Give it three evenings. If the diagnostic names no domain you were wrong about, put it down. You are out one hour.
Three kinds of reader use it. A student finishing a medical administrative assistant program. Front-office staff credentialing for a promotion or a new employer. Someone retaking the CMAA after a near miss. If you already run a front desk, read Day 1 for the Priority Rule, then start at Day 7.
Day 9 is the one nobody looks forward to. Revenue cycle holds the dullest points on this exam, and you'll find them worth collecting. Downloaded once, yours to keep.
— The Passmark Publishing Team
An independent study guide from Passmark Publishing. Not affiliated with or endorsed by the National Healthcareer Association. NHA and CMAA are trademarks of the National Healthcareer Association. Billing and coding are taught as concepts, with no copyrighted code tables reproduced. For exam preparation only; not legal or medical advice.
You have a CMAA date. Hold it. Between today and that seat: 472 questions with every option explained, three timed 110-question practice exams, a 12-day plan that opens with a 20-question diagnostic. No login, no expiry.
We built this the way a practice manager trains a new front desk, not the ...
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About the author
Passmark builds one kind of book: the one that makes your study hours count. We start from a simple conviction — a certification exam is a skills test, not a memory test — so we never hand you a wall of facts to reread. Our method comes from the science of how memory actually holds: you learn by retrieving, not rereading; you revisit on a widening schedule so it sticks; every answer is explained, right and wrong, so you keep the reasoning; and a diagnostic points your hours where they will move your score. We read each exam's current blueprint ourselves, write every question from scratch, and check every number in the book — question counts, domain weights, practice tests — against the finished pages, not the marketing. When an exam changes, our books change with it.
Passmark builds one kind of book: the one that makes your study hours count. We start from a simple conviction — a certification exam is a skills test, not a memory test — so we never hand you a wall of facts to reread. Our method comes from the science of how memory actually holds: you learn by ...
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