Nespresso Smart

1.4K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
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About this app

Unbox the expert features of your Nespresso connected machine* with Nespresso Smart:
• Pair and Brew. Pair your device and unlock the exclusive features of your connected coffee machine.
• Best coffee quality cup after cup. Enhanced maintenance content to savour quality coffee cup after cup.
• Customize the length of your coffee to brew the perfect cup, tailored just for you.
• Follow step-by-step guides to create exquisite coffee recipes effortlessly.
• Enjoy café-quality recipes at home with ease using the Nespresso Barista.
• Get expert support. Access problem-solving tutorials for unparalleled coffee mastery.
Improved user experience to manage your connected Vertuo coffee machine.
Updated on
Jul 24, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.38K reviews
Mr Tim Prieto
September 6, 2026
I'm holding out hope that it'll get fixed. Just spent 2 hrs with customer service only for them to tell me this app is not the most updated one and I should wait a few days then try again. I literally updated it as I was on the phone with them. I try to connect my machine and it says machine not found. It could be the app, my phone, my Bluetooth, my wifi but not the machine. Really?? I downloaded the app right from the nespresso website. Either get your app right or improve your tech support.
3 people found this review helpful
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Joseph Goh
September 7, 2026
What an horrible app. By stroke of luck, I've managed to get it connected, but every time I made a cup of coffee, it prompt me that my machine needs attention, and when I click on it, it tells me some process, and when I click on the process, it just shows a blank white screen. This is absolutely horrible. When I attempt to update the machine software, it kept saying machine is busy but my machine is not making any coffee, how is it busy?
3 people found this review helpful
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Sam G
June 28, 2026
connectivity sucks. I haven't been able to connect my machine to this app ever since it launched seperate from the Nespresso Store one. Even after multiple attempts at resetting the machine, the app still tells me that it's already paired so I go in a loop. Now it's stuck telling me that it needs to be descaled because it's been reset, but I can't adjust the hard water level because I can't pair the damn thing. Sick of having to contact customer support ( now you can't message them either)
11 people found this review helpful
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What’s new

The Smart App now connects with the latest Vertuo Up machine and lets you adjust the temperature in the coffee customization section—so you can enjoy your coffee just the way you like it.
We’ve also added a few behind-the-scenes updates to keep your everyday coffee moments running smoothly.
Content rating
Everyone
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App support

About the developer
Nestlé Nespresso SA
mobile.support@nespresso.com
Chaussée de la Guinguette 10 1800 Vevey Switzerland
+34 659 40 31 71

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