Managerial Communication for Professional Development
O ovoj e-knjizi
It explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions when professional skills are needed the most. The windows into practical reality adds contemporary information pertinent to key concepts in the chapters.
Focusing on topics such as public image, impression management, reprimanding employees’ unproductive behaviors at work, effective presentations skills, employment communication best practices, and claims and argument missteps managers make during crisis. The contents of this book will help managers and future managers understand the professional development skills essential to management communication functions.
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O autoru
Reginald L. Bell is a professor of management in the College of Business at Prairie View A&M University. He received his PhD in business education from the University of Missouri at Columbia. He has several dozen articles published in peer-reviewed journals and proceedings and is a frequent contributor to Supervision. He serves as an ad hoc reviewer for the International Journal of Business Communication and the Journal of Business and Technical Communication; he serves on the editorial review board for the Business and Professional Communication Quarterly. His research has also appeared in the Business and Professional Communication Quarterly, International Journal of Business Communication, Interdisciplinary Journal of E-Learning and Learning Objects, and several more.
Jeanette S. Martin is a professor emeritus in the School of Business at University of Mississippi. She received her EdD in business education from the University of Memphis. Previously, she was a reviewer and associate editor for Journal of Business Communication and reviewer for the International Association of Intercultural Relations. Her research has appeared in the Journal of Education for Business, Journal of Business Communication, Management Communication Quarterly, and others. She has published three books, namely, Global Business Etiquette, The Essential Guide to Business Etiquette, and Passport to Success; a chapter in Handbook of Ethnic Conflict; and a textbook, Intercultural Business Communication.
