Communicating Effectively with Email: Courtesies, Protocols, and Time Savers
Jan 2013 · Productivity Pro Press
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About this ebook
Do you spend hours every day wading through your email? Would you like to reduce the amount of time spent in your inbox? Communicating more effectively with your team members and professional contacts will maximize your time and avoid wasting others' time. Bestselling author Laura Stack, The Productivity Pro, offers tips to help you: • Decide whether email is the best method in a particular situation. • Handle emotional responses professionally. • Use the proper etiquette with the To, CC, and BCC fields. • Use group distribution lists and subject fields effectively. • Learn the four C's of good email messages. Email can be a distraction, but it doesn’t have to be a time waster. When you know how to use email as an effective communication tool, you'll avoid having your inbox monopolize your day.
Do you spend hours every day wading through your email? Would you like to reduce the amount of time spent in your inbox? Communicating more effectively with your team members and professional contacts will maximize your time and avoid wasting others' time. Bestselling author Laura Stack, The Prod...
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About the author
Laura Stack, MBA, CSP, Laura Stack is America's Premier Expert in Productivity. For over 20 years, her seminars and speeches have helped professionals, leaders, and teams accelerate individual and team performance, execute efficiently, and improve output in the workplace. Her company, The Productivity Pro, Inc., provides productivity workshops around the globe to help attendees achieve Maximum Results in Minimum Time. Laura is the author of five bestselling productivity books published by Random House, Wiley, and Berrett-Koehler, most recently What to Do When There's Too Much to Do. Her newest work, Execution IS the Strategy, hits bookstores in spring 2014. Laura's books have been published in more than 20 foreign editions, and she is a featured columnist for Success magazine. Laura has been featured nationally on the CBS Early Show, CNN, NPR, Bloomberg, the New York Times, USA Today, the Wall Street Journal, Entrepreneur, and Forbes magazine. Laura has been a spokesperson for Microsoft, 3M, Skillsoft, Office Depot, Day-Timer, and Xerox. Her client list includes top Fortune 500 companies, including Starbucks, Wal-Mart, Aramark, Bank of America, GM, Wells Fargo, and Time Warner, plus government agencies such as the Internal Revenue Service, the United States Air Force Academy, the Census Bureau, the U.S. Senate, and the Department of Defense. Laura was the 2011-2012 President of the National Speakers Association (NSA) and is the recipient of the Certified Speaking Professional (CSP) designation, NSA's highest earned designation. She lives with her husband and three children in Denver, Colorado.
Laura Stack, MBA, CSP, Laura Stack is America's Premier Expert in Productivity. For over 20 years, her seminars and speeches have helped professionals, leaders, and teams accelerate individual and team performance, execute efficiently, and improve output in the workplace. Her company, The Product...
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