Robert Bacal

Robert Bacal is the author of Managing Performance and The Complete Idiot's Guide to Consulting, and he runs the management website work911.com.
Ebooks
Perfect Phrases for Performance Reviews
Perfect Phrases for Performance Reviews 2/E: Edition 2
Perfect Phrases for Performance Reviews (EBOOK BUNDLE)
Perfect Phrases for Customer Service, Second Edition: Edition 2
Perfect Phrases for Setting Performance Goals
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
Perfect Phrases for Setting Performance Goals, Second Edition: Edition 2
The Complete Book of Perfect Phrases for High-Performing Sales Professionals
If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber.
$15.95
Performance Management 2/E: Edition 2
Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You...And What To Say Instead
$9.95
Defusing Hostile Customers Workbook (Third Edition2010): A Self-Instructional Workbook For Public Sector Employees
$31.16
Perfect Phrases for Managing Your Small Business
How to Manage Performance: 24 Lessons for Improving Performance
Defusing Hostile Customers Workbook: For the Public Sector
$32.95
Conflict Prevention in the Workplace: Using Cooperative Communication
$25.95
How to Manage Performance
Cómo mejorar el rendimiento: Técnicas para aumentar la productividad
$4.99
Améliorer les performances de votre équipe - 2e éd. NP: Édition 2
$20.99