Paul Brown

Paul B. Brown is a long-time contributor to The New York Times and a former editor at Business Week, Forbes, and Inc.

Ebooks

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

Entrepreneurship for the Rest of Us: How to Create Innovation and Opportunity Everywhere

Brand New: Solving the Innovation Paradox -- How Great Brands Invent and Launch New Products, Services, and Business Models

Own Your Future: How to Think Like an Entrepreneur and Thrive in an Unpredictable Economy

Kunden fürs Leben: Die Erfolgsformel für mehr Service und Kundenzufriedenheit