Charles Kenney

Charles Kenney is the author of Transforming Health Care: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience, which received the 2012 Shingo Research and Professional Publication Award. He is the author of two other works: The Best Practice: How the New Quality Movement Is Transforming Medicine, and coauthor, with Maureen Bisognano, of Pursuing the Triple Aim: Seven Innovators Show the Way to Better Care, Better Health, and Lower Cost. He formerly worked as a reporter and editor at the Boston Globe.