About this ebook
Whether you are an experienced clinician working within primary care, urgent or emergency call centres, social work, diabetes care, or new to a remote telehealth role, this book brings together all the vital information you need to practise competently and confidently in your remote clinical decision making.
Examining in detail the tools and clinical reasoning skills for common presentations found within remote clinical triage and consultation, this book teaches you how to apply your existing clinical skills to remote, digital and telehealth settings.
Key features include:
- Written by a range of authors from multiple professional backgrounds.
- Practical guidance on how to apply tools and techniques to your own clinical practice.
- Covers fundamental and advanced topics to support both higher education and vocational pathways.
- Covers information gathering and communication skills through both telephone and video consultation.
- Includes up-to-date, original content and fills important gaps in the literature including caring for those with highly complex care needs, autistic people, those with learning difficulties, people from underrepresented backgrounds, as well as high impact users.
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About the author
Mike Brady (PhD) is a clinical academic specialising in emergency, urgent, unscheduled, digital and remote care. A Consultant Paramedic by background, Mike is currently the Assistant Clinical Director for Remote Clinical Care for the Welsh Ambulance Services University NHS Trust and an Honorary Associate Professor in the Faculty of Medicine, Health and Life Science at Swansea University. He has been a lecturer in Emergency and Unscheduled Care, a researcher (gaining a PhD by research), an academic author and a clinical leader to nursing, medical and allied health professionals within emergency, urgent, unscheduled, digital and remote settings. Mike has specialised in digital and remote care for over ten years, clinically and academically, and he regularly undertakes clinical shifts in out-of-hours general practice. He has overseen and directly co-ordinated various large-scale programmes of change – especially in clinical digital systems – and he publishes and researches regularly.
Sam Thompson is a Senior Lecturer in Paramedic Science at City St George’s, University of London, where she leads and teaches across a range of modules in anatomy, physiology, pathophysiology, and clinical decision-making. She has worked extensively in both face-to-face and remote care settings and has a particular interest in how clinicians make safe, balanced decisions when working without direct patient contact. She has a particular academic interest in clinical decision-making in remote consultations and has been teaching in this field for almost a decade, working with a wide range of healthcare professionals. Beyond her university role, Sam works closely with the Royal College of Paramedics and with the Faculty of Forensic & Legal Medicine, contributing to national conversations about standards of care in sensitive and complex areas of practice. Her writing and teaching are characterised by a commitment to making challenging clinical topics accessible and relevant, supporting clinicians to provide safe, thoughtful care.
