Branch Tomorrow

Brett King

Apr 2026 · Sold by John Wiley & Sons

Ebook

224

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About this ebook

BRANCH TOMORROW is a wake-up call to an industry stuck in the past. For decades, branches were the heart of banking. Not anymore. The pandemic proved that customers can bank just fine without them—and many now prefer it. This book shows why digital-first isn't a trend. It's the future.

Forget nostalgia. This is about survival. Backed by global data and sharp market insights, the authors lay out what it takes to stay relevant—from rethinking branches to embracing AI, mobile wallets, crypto, and beyond. If you're still planning your strategy around foot traffic, you're already behind.

Written by Brett King, the thought leader in digital financial services, this book also features contributions from experts in various regions, from China to Latin America. With multiple bestsellers and awards to his name, King brings clarity, credibility, and vision to one of the most pressing transformations in financial services today.

BRANCH TOMORROW is a wake-up call to an industry stuck in the past. For decades, branches were the heart of banking. Not anymore. The pandemic proved that customers can bank just fine without them—and many now prefer it. This book shows why digital-first isn't a trend. It's the future. Forget no...

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About the author

Brett King is a world-renowned entrepreneur, futurist, speaker, international bestselling author, and media personality. China's President Xi Jinping cited his book Augmented: Life in the Smart Lane on the topic of Artificial Intelligence in his 2018 national address; the same book that was listed as a Top 10 non-fiction book in North America. In 2019 his book Bank 4.0 was awarded the Top Book by a Foreign Author in Russia for that year.

Brett King is a world-renowned entrepreneur, futurist, speaker, international bestselling author, and media personality. China's President Xi Jinping cited his book Augmented: Life in the Smart Lane on the topic of Artificial Intelligence in his 2018 national address; the same book that was liste...

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