Intelligence, ambition, and skill will start you on the road to success but without strong communications skills, social savvy, and a sense of appropriate behavior, you won’t get far. In The Etiquette Edge, you will get a crash course in the entire field of modern business manners.
From interviewing etiquette and dress codes to working in close quarters and communicating upward, you’ll master the essentials of making a great impression and building relationships, including:
Your coworkers and competitors are highly educated, ferociously go-getting, and great at their job…just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge!
BEVERLY LANGFORD, PH.D., is President of LMA Communication, a training, coaching, and consulting firm specializing in strategic communication and interpersonal effectiveness. She teaches graduate business communication at Georgia State University.