USP :
Fosters an understanding of pervasive failures that cannot be fixed as a phenomena in and of themselves; Provides a framework for analysis of pervasive failures along with methods and tools for managing such occurrences; Reinforces concepts presented across various domains with a rich set of fascinating real-life case studies.Dr. William B. Rouse is Professor Emeritus and Former Chair, School of Industrial and Systems Engineering, Georgia Institute of Technology, Atlanta, GA.