Brian Logan is a small business automation consultant and the founder of *The Automated Owner*, a newsletter that shows business owners how to put everyday AI to practical use. He grew up stocking shelves and answering phones in his family's hardware store, which taught him two things he still operates by: the work is rarely glamorous, and a small team can outwork a large one when it commits to better systems.
After more than a decade in marketing operations — building the processes, templates, and automations that let growing companies move fast without hiring their way out of problems — Brian became an early adopter of ChatGPT and began applying the same playbook discipline to AI. What started as experiments with email drafts and support replies grew into an automation practice he now teaches to small business owners across dozens of industries.
He writes about AI and automation in his newsletter, leads workshops for local business groups, and advises entrepreneurs on building simple, human-checked workflows that produce results without replacing the relationships that make small business worth the effort. *The ChatGPT Automation Playbook* is his first book, and its thesis is the one he has repeated in every workshop he has taught: you do not need to be a technologist to use AI — you need a playbook.