Only Humans Need Apply: Winners and Losers in the Age of Smart Machines
About this ebook
Nearly half of all working Americans could risk losing their jobs because of technology. It’s not only blue-collar jobs at stake. Millions of educated knowledge workers—writers, paralegals, assistants, medical technicians—are threatened by accelerating advances in artificial intelligence.
The industrial revolution shifted workers from farms to factories. In the first era of automation, machines relieved humans of manually exhausting work. Today, Era Two of automation continues to wash across the entire services-based economy that has replaced jobs in agriculture and manufacturing. Era Three, and the rise of AI, is dawning. Smart computers are demonstrating they are capable of making better decisions than humans. Brilliant technologies can now decide, learn, predict, and even comprehend much faster and more accurately than the human brain, and their progress is accelerating. Where will this leave lawyers, nurses, teachers, and editors?
In Only Humans Need Apply, Thomas Hayes Davenport and Julia Kirby reframe the conversation about automation, arguing that the future of increased productivity and business success isn’t either human or machine. It’s both. The key is augmentation, utilizing technology to help humans work better, smarter, and faster. Instead of viewing these machines as competitive interlopers, we can see them as partners and collaborators in creative problem solving as we move into the next era. The choice is ours.
This landmark book provides a roadmap for thriving in the age of smart machines, showing professionals and business leaders how to:
- An Optimistic Automation Strategy: Move beyond the fear of job loss. Learn why augmentation—not replacement—is the key to success and how to reframe smart machines as partners, not competitors.
- The Future for Knowledge Workers: Understand the three eras of automation and see why this new wave of AI is different, threatening educated professionals from paralegals to medical technicians.
- Augmentation in Practice: Discover how humans and computers can combine their strengths to achieve outcomes neither could accomplish alone, leading to greater productivity and more fulfilling work.
- Five Actionable Steps: Choose your path forward. Explore five clear strategies—Stepping Up, Stepping Aside, Stepping In, Stepping Narrowly, and Stepping Forward—to build a sustainable and valuable career alongside AI.
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About the author
Thomas H. Davenport is the President’s Distinguished Professor in Management and Information Technology at Babson College, the cofounder of the International Institute for Analytics, a fellow of the MIT Initiative on the Digital Economy, and a senior advisor to Deloitte Analytics. He teaches analytics and big data in executive programs at Babson, Harvard Business School, MIT Sloan School, and Boston University, and is the author or coauthor of seventeen books.
Julia Kirby is a senior editor at Harvard University Press and a contributing editor for Harvard Business Review. She is the coauthor of Standing on the Sun: How the Explosion of Capitalism Abroad Will Change Business Everywhere.
