About this ebook
Monchis Delivery App Mastery is a practical, step-by-step guide to building, managing, and scaling an on-demand food delivery operation—starting from ordering workflows and delivery logistics to growth strategies that improve profitability. Written for founders, managers, and delivery entrepreneurs, this book breaks down the real-world challenges of running a food delivery app or platform: taking orders smoothly, managing dispatch, reducing delays, handling customer issues, and maintaining consistent quality. Inside, you’ll learn how to design an effective ordering experience that customers love, create reliable delivery operations, and use data to forecast demand and optimize routes. The book also covers key operational KPIs, payment and order management best practices, and approaches for improving customer retention through timely updates and service quality. With a focus on actionable execution, Subrat Gupta shares guidance you can apply immediately—whether you’re launching your first delivery service or strengthening an existing app. You’ll gain a clear roadmap for scaling operations, improving unit economics, and turning everyday delivery challenges into opportunities. If you want to master on-demand food delivery from the inside out—combining practical operations with growth-ready strategies—Monchis Delivery App Mastery is your go-to handbook.
Monchis Delivery App Mastery is a practical, step-by-step guide to building, managing, and scaling an on-demand food delivery operation—starting from ordering workflows and delivery logistics to growth strategies that improve profitability. Written for founders, managers, and delivery entrepreneu...
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About the author
Subrat Gupta is an experienced business and operations professional focused on building systems that deliver results. He has worked with on-demand models where customer satisfaction, speed, and reliability are tightly linked to everyday execution. In Monchis Delivery App Mastery, he translates practical lessons into a clear playbook for launching and scaling food delivery services. Subrat’s approach blends operational thinking with growth strategy, helping readers turn challenges into measurable improvements.
Subrat Gupta is an experienced business and operations professional focused on building systems that deliver results. He has worked with on-demand models where customer satisfaction, speed, and reliability are tightly linked to everyday execution. In Monchis Delivery App Mastery, he translates pr...
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