Sharon Roberts is a leadership and organizational change doctoral student and project manager, partners in care site lead, and safety culture site lead for Toronto General Hospital, University Health Network in Toronto, Canada. Her area of expertise is in organizational change, project management, training, and IM/IT consulting. Sharon is an author, webinar panelist for Walden University, and conference presenter recently at the 2015 Cleveland Clinic Patient Experience Empathy and Innovation Summit on Fostering a Culture of Accountability: Partners in Care Service Standards at TGH.
Dr. Frankl is a professor of business with University Canada West. Previously he was with Desjardins as director of clearing systems, followed by CGI as a director of consulting services and partner. After moving to Victoria, BC he became CFO, president, and CEO of several hi-tech businesses on Vancouver Island. He lectured at University of Victoria's School of Health Information Science, publishing research in health management.