এই ইবুকখনৰ বিষয়ে
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleg...
অধিক বিচাৰি পাওক
লিখকৰ বিষয়ে
COLIN SHAW is a Founding Partner of Beyond Philosophy and a leading expert on the Customer Experience. He is the author, with John Ivens, of the groundbreaking book, Building Great Customer Experiences and has worked with blue chip companies including Mars Ltd., Rank Xerox and BT. Previously he was Director of Customer Experience for one of the world's largest global companies. Colin has delivered keynote speeches on customer experience worldwide and appears frequently in newspapers, television and radio.
COLIN SHAW is a Founding Partner of Beyond Philosophy and a leading expert on the Customer Experience. He is the author, with John Ivens, of the groundbreaking book, Building Great Customer Experiences and has worked with blue chip companies including Mars Ltd., Rank Xerox and BT. Previously he w...
এই ইবুকখনক মূল্যাংকন কৰক
আমাক আপোনাৰ মতামত জনাওক।
পঢ়াৰ নির্দেশাৱলী
স্মাৰ্টফ’ন আৰু টেবলেট
Android আৰু iPad/iPhoneৰ বাবে Google Play Books এপটো ইনষ্টল কৰক। ই স্বয়ংক্রিয়ভাৱে আপোনাৰ একাউণ্টৰ সৈতে ছিংক হয় আৰু আপুনি য'তে নাথাকক ত'তেই কোনো অডিঅ'বুক অনলাইন বা অফলাইনত শুনিবলৈ সুবিধা দিয়ে।
লেপটপ আৰু কম্পিউটাৰ
আপুনি কম্পিউটাৰৰ ৱেব ব্রাউজাৰ ব্যৱহাৰ কৰি Google Playত কিনা অডিঅ'বুকসমূহ শুনিব পাৰে।
ই-ৰীডাৰ আৰু অন্য ডিভাইচ
Kobo eReadersৰ দৰে ই-চিয়াঁহীৰ ডিভাইচসমূহত পঢ়িবলৈ, আপুনি এটা ফাইল ডাউনল’ড কৰি সেইটো আপোনাৰ ডিভাইচলৈ স্থানান্তৰণ কৰিব লাগিব। সমৰ্থিত ই-ৰিডাৰলৈ ফাইলটো কেনেকৈ স্থানান্তৰ কৰিব জানিবলৈ সহায় কেন্দ্ৰত থকা সবিশেষ নিৰ্দেশাৱলী চাওক।
