The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
Apr 2004 · Sold by Crown Currency
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21 reviews
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About this ebook
NEW YORK TIMES BESTSELLER • Discover how an ordinary mail carrier’s approach to life can teach you how to boost creativity, strengthen relationships, and make a real difference every day—now in an updated twentieth-anniversary edition.
“[The Fred Factor] delivers a potent motivational message that will super-charge your attitude toward work and life. . . . You will never view yourself, your value to others, and your importance in the world in the same way again.”—John Maxwell, from the foreword
Meet Fred. No average USPS carrier, Fred seized the chance to find meaning in the mundane and endeavored to make his customers smile every day. After moving to Denver, Speaker Hall of Fame member Mark Sanborn got to know this kindhearted man and realized that Fred’s outlook on life can be distilled into four basic principles that anyone can use to bring fresh energy and creativity to our work and life:
• Everyone makes a difference
• Success is built on relationships
• You must continually create value for others, and it doesn’t have to cost a penny
• You can reinvent yourself regularly
In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications.
Perfect for graduates, community leaders, or anyone looking to bring more kindness into the world, The Fred Factor is an inspiring guide to becoming your best self.
“[The Fred Factor] delivers a potent motivational message that will super-charge your attitude toward work and life. . . . You will never view yourself, your value to others, and your importance in the world in the same way again.”—John Maxwell, from the foreword
Meet Fred. No average USPS carrier, Fred seized the chance to find meaning in the mundane and endeavored to make his customers smile every day. After moving to Denver, Speaker Hall of Fame member Mark Sanborn got to know this kindhearted man and realized that Fred’s outlook on life can be distilled into four basic principles that anyone can use to bring fresh energy and creativity to our work and life:
• Everyone makes a difference
• Success is built on relationships
• You must continually create value for others, and it doesn’t have to cost a penny
• You can reinvent yourself regularly
In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications.
Perfect for graduates, community leaders, or anyone looking to bring more kindness into the world, The Fred Factor is an inspiring guide to becoming your best self.
NEW YORK TIMES BESTSELLER • Discover how an ordinary mail carrier’s approach to life can teach you how to boost creativity, strengthen relationships, and make a real difference every day—now in an updated twentieth-anniversary edition.
“[The Fred Factor] delivers a potent motivational message th...
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Ratings and reviews
21 reviews
Fred Brack
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March 18, 2019
An entertaining and well-written introduction to providing extraordinary customer service, no matter what job you are performing - since it almost always makes a difference. You might say it was "Freducational" if you were so inclined. And, although I am a Fred, I am not always a Fred. Although, I will certainly try to be more of a Fred going forward.
1 person found this review helpful
Mike Wilson (Mike)
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March 29, 2016
Buy it now my staff loved it. Big difference after they read it. Thank you Mark
Mary Johnston
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November 28, 2013
Fred possesses the traits that everyone should have and practice.
About the author
MARK SANBORN is an international known author, motivational speaker, and the president of Sanborn & Associates, Inc., an idea studio for leadership development. He gives nearly one hundred presentations each year on leadership, team building, customer service, and mastering change. Mark and his family live near Denver, Colorado.
MARK SANBORN is an international known author, motivational speaker, and the president of Sanborn & Associates, Inc., an idea studio for leadership development. He gives nearly one hundred presentations each year on leadership, team building, customer service, and mastering change. Mark and his f...
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