Dirty Laundry
Jan 2010 · Liz Osborne
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During a full moon, people are quirky. But a full moon on Friday the 13th means everything's game and Madrona Bay Hospital's Patient Relations manager, Robyn Kelly, knows it. Still she is unprepared for finding patient Jason Hilliard strangled with IV tubing in his hospital bed.Now, she's got a hospital in panic, a police investigation going awry, and anonymous letters that promise more trouble to come. Not to mention her college-age son announcing a "mercy" trip to Africa, her dining room ceiling collapsing, and her friend, Detective Matthew Pierce in traction. Then police Captain Roberts announces that he's making an arrest by Friday.Robyn finds herself once again in the cross hairs and completely over her head. Can she put together the clues in time to save herself? Or will Robyn end up with nothing but dirty laundry?A well-crafted amateur sleuth mystery. Robyn Kelly is a likable character and an engaging narrator who intersperses interesting hospital details as she sorts through a lot of Dirty Laundry.For fifteen years, Liz Osborne managed the patient relations department for a large healthcare organization in western Washington. Her book, Resolving Patient Complaints: A Step-by-Step Guide to Effective Service Recovery, is considered a primer on the subject. Dirty Laundry is the second book in her Robyn Kelly Mystery series. She lives near Seattle with her husband and Brittany spaniel.
During a full moon, people are quirky. But a full moon on Friday the 13th means everything's game and Madrona Bay Hospital's Patient Relations manager, Robyn Kelly, knows it. Still she is unprepared for finding patient Jason Hilliard strangled with IV tubing in his hospital bed.Now, she's got a h...
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