BPM specialists Christine McKinty and Antoine Mottier show you step-by-step how to turn a simple business procedure into an automated, process-based application. Using hands-on examples, you’ll quickly learn how to create an online process that’s easy to use. Each chapter builds on earlier material.
You don’t have to have any programming experience to design business processes—and if you have skills in designing workflows and understanding human interactions with processes, you already have a headstart.
Through the course of this book, you will:
Antoine has several years experience as a BPM solutions consultant at Bonitasoft, working with businesses large and small. He is now also Training Manager, responsible for delivering packaged and bespoke training for customers and partners, and for internal training for the consulting team. He's an expert on how users really use BPMN, including the common mistakes and misunderstandings, and on how it should be used to get the best results. Antoine lives in Grenoble, France, and spends his free time in the surrounding mountains, biking, hiking, or skiing.