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Nancy Rodriguez is a business automation strategist and technology educator with over 15 years of experience helping small to medium‑sized enterprises optimize their daily operations through the strategic use of digital tools. She is the founder of FlowOps Consulting, a firm that specializes in integrating AI assistants, no‑code automation, and workflow design into the fabric of everyday business processes.
Nancy’s career began in operations management, where she witnessed firsthand how repetitive administrative tasks drained time and energy from business owners. She pivoted to technology consulting, eventually becoming an early adopter of large language models for practical business applications. She has developed and taught workshops on prompt engineering, AI‑powered customer service, and workflow automation for thousands of entrepreneurs across North America and Europe.
A sought‑after speaker at industry events such as the Small Business Summit and the Automation World Conference, Nancy is known for turning complex AI concepts into actionable, non‑technical steps. She contributes regularly to business publications including *Entrepreneur* and *Small Business Trends*, writing about the intersection of AI, efficiency, and entrepreneurship.
Nancy holds an MBA from the University of Texas at Austin and a certificate in AI and Machine Learning from the MIT Sloan School of Management. When she is not helping small business owners reclaim their time, she volunteers mentoring women‑owned startups and runs a small online vintage bookstore that she uses as her personal laboratory for testing new automation workflows.
*ChatGPT for Small Business Owners* is her first book, born from hundreds of client engagements and a deep belief that technology should serve people, not the other way around. She lives in Denver, Colorado, with her family and two rescue dogs.
