Michael J. Metts helps teams build great products and services by putting people first. With a background in journalism, he frequently finds himself talking about the role words play in designing useful, usable experiences. He has given talks and taught workshops on the topic at industry conferences around the world.
Andy Welfle is a content designer and writer, living in San Francisco. When he's not working, he's creating podcasts about wooden pencils and other analog tools of creation, or making zines about error messages and poetry.
William Sarris is an accomplished voice actor and narrator. In addition to narrating audiobooks, he has been the voice for radio and TV commercials, e-learning, medical training, online videos, and non-broadcast media. He is based in Connecticut.
Michael J. Metts helps teams build great products and services by putting people first. With a background in journalism, he frequently finds himself talking about the role words play in designing useful, usable experiences. He has given talks and taught workshops on the topic at industry conferen...