App novobanco

35.5K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

The novobanco App will surprise you, because it evolves with your interaction.

In addition to being safe, intuitive and fast, it is an app that learns from you and adjusts to you:

• your daily usage preferences, showing the top 4 of your most frequent operations;

• simplifies the way you carry out operations, with automatic data filling, so you don't waste time;

• possibility of customizing your viewing preferences, from the way you prefer to view the information, whether graphic or textual, to the font size;

• Furthermore, it allows you to propose new features or customizations that are essential to you.

The novobanco app also has:

Home screen with a summary of the main options; balances and movements in your Accounts; its Integrated Position; associated credit cards and quick access to the top-up option so you can monitor the activity of your Accounts in a simplified way.

View account movements for all associated accounts with categorization according to the type of expense/income, including accounts from other banks.
With a very intuitive menu and navigation, which allows you to access all customization and usage options on a single screen.

Send us your questions or suggestions to mobile@novobanco.pt
The novobanco App will surprise you.
Updated on
Sep 14, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

35.4K reviews
Kane Banner
August 31, 2026
once again more errors. now has had "communication error " entire day and now sending me the same "update details " email for the thirtieth time even though I have discussed with them dozens of times I cannot provide. someone call me please. Deeply broken bank. never use them. graca branch staff beyond rude.
2 people found this review helpful
Did you find this helpful?
novobanco, SA
September 1, 2026
Dear Kane, we're sorry for the inconvenience caused. The issue has now been resolved, and you should be able to access the App normally again. We are working to ensure this does not happen again. We would appreciate it if you could confirm here whether everything is now working correctly. Best regards, novobanco
Tyreece van Wyk
May 8, 2026
It keeps asking me to update my information but when I want to take a picture of my permit, the camera is blurry no matter what lighting I use even though my camera has very good quality. Update: The staff gave me a personal phone call and explained why this is happening. They were very friendly and helpful, I appreciate them reaching out to me. They extended the deadline and suggested I call a branch directly to manually update the information as the app camera doesn't work with some phones.
4 people found this review helpful
Did you find this helpful?
novobanco, SA
May 8, 2026
Hello Tyreece, As discussed during our phone call, the issue reported should no longer occur. In the future, if you need any support with the App, you already know that we are always attentive and available to help! Thank you and see you soon, novobanco
Edward van Kuik
August 19, 2026
Confusing. Asks to be updated when no update is available. Can't view or download statements. [Update: I improved this review after someone from Novobanco phoned me and showed me a workaround for the issue]
Did you find this helpful?
novobanco, SA
August 19, 2026
Hello Edward, we regret any inconvenience caused. As discussed in our phone call, the issue has been clarified and an alternative was provided while we work on the correction. Thank you for the alert and for helping us improve our App. Best regards, novobanco.

What’s new

- Toque no widget de cartões de crédito e aceda já à nova área de cartões
- Navegação mais fluida e introdução de caracteres mais rápida em operações como o pagamento de serviços
Content rating
Everyone
Learn more

App support

Phone number
+351218837700
About the developer
NOVO BANCO, S.A.
mobile@novobanco.pt
AVENIDA DOUTOR MÁRIO SOARES, EDIFÍCIO 1 CAMPUS DO NOVOBANCO TAGUS PARK 2740-119 PORTO SALVO (PORTO SALVO ) Portugal
+351 967 819 562

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