1.44K reviews
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About this app

Teen Counseling lets you connect with a licensed therapist who specializes in helping teens like you. Whenever you need and wherever you are, just text your therapist or schedule a video or phone call. Your therapist is here to help you thrive!

HOW DO I START?
Invite your parent(s) to sign up. They fill out a consent form for you (required by law)
Once your parent subscribes, you will be matched with a licensed therapist and invited to your own therapy room
Your therapist will communicate with you on the Teen Counseling app using text, phone, and video

WHY DO I NEED PARENTAL CONSENT?
As required by law, a parent or legal guardian must fill out a consent form before you can receive online therapy services.

HOW DOES THERAPY WORK?
You and your therapist will get your own “room.”This will be your place to communicate with your therapist day or night. You can access this room from any internet connected device, wherever you are.

You can write about yourself, the things going on in your life, ask questions and discuss the challenges you’re facing. Your therapist will login to the same room and respond with feedback, insights and guidance.

Together you’ll work towards making a positive change in your life, accomplishing your goals and overcoming your troubles.

IS WHAT I SHARE WITH MY THERAPIST PRIVATE?
Your parent will not have access to this room. You can talk to your therapist about anything, but there are a few things that they would be required to share with either your parents or other adults. If you share any of the following issues with your therapist, they would have to break confidentiality for your protection or the protection of others:

• If you are seriously contemplating severely harming yourself or someone else.
• If you share with your therapist that you are being abused or neglected, or know of another individual under 18 who is being abused or neglected.
• If you share with your therapist that you know of an elderly person who is being abused or neglected.

Please consult with your therapist about what kind of information and updates your parent(s) may get regarding your work with your therapist.

WHO ARE THE THERAPISTS?
We require every Therapist providing services on the Platform to be an accredited, trained, and experienced licensed U.S. psychologist (PhD / PsyD), licensed marriage and family therapist (LMFT), licensed clinical social worker (LCSW), licensed professional counselor (LPC), or similar applicable recognized professional certification based on their state and/or jurisdiction. Therapists must have a relevant academic degree in their field, at least 3 years of experience and at least 1,000 hours of hands-on experience.
Get help from a counselor who understands you. Text, video, or phone.
Updated on
Sep 10, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 8 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.4K reviews
A Google user
March 23, 2019
I think people misunderstand that this app isn't supposed to just be a little 'chat to a helping listener' kind of app. this app provides actual therapy for a much cheaper price than in-person therapy. if you're looking for a free option, there's plenty of those, but this is actual therapy for those who need it. I love it, personally. got matched after a week and my counselor is really nice and is helping me through some tough stuff. 5 stars :)
87 people found this review helpful
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Prsyn annrs
June 29, 2026
My sister recommended me this therapy app and i filled a form about how i struggle with financial issues heavily and a whole sob story on that only to be hit with a "pay to enter" which just felt like a slap in the face.
4 people found this review helpful
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Ryan Aherin
April 13, 2021
Avoid this app. They take payment for weeks of counselling up front before you've even had a session and no guarantee of a refund if you aren't happy with the service. We've been on the app for a week and had a counselor selected but there were issues getting our parent account linked up with our teen's. The issue has been with customer service for almost a week and we haven't heard from anyone even though they said they'd be in touch within 24 hours and there's no phone number to call for help.
106 people found this review helpful
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BetterHelp - Therapy Made Easy
April 15, 2021
Hello there, Thank you for sharing your feedback. I am sincerely sorry to hear of your experience. To discuss this, please contact us at contact@teencounseling.com. Have a good day!