Mobile Facilities by RealPage

409 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
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About this app

Designed by RealPage, a leading provider of rental housing software, OneSite Facilities is used at more than 23,000 sites and by over 30,000 maintenance technicians. If you are a property manager or a maintenance technician who wants to save time and money, while increasing tenant satisfaction, then this app is perfect for you.

BENEFITS
- Use the Mobile app and save time on manually creating inspection reports and boring data entry
- Access data about the units on the go, and avoid having to make multiple trips to the office
- Increase tenant satisfaction by addressing service requests 3X faster
- Save money on data plans with optional Wi-Fi only syncing
- Seamless extension of OneSite

IDEAL FOR
Ideal for Multi-Family, Student, Affordable, Senior and Military housing

FEATURES
With this property management app you can:
- Create and complete Inspections on the go
- Conduct Move in and Move out, and preventative maintenance inspections
- Take and attach photos to inspections
- Create and address Service Requests
- Manage a Make Ready board
- Manage Turn Caddies

IMPORTANT DETAILS
You will need a OneSite account to use this app. If you do not have an existing account, contact us on our website to have your account setup.
OneSite Mobile Facilities by RealPage makes property management simple and easy.
Updated on
Dec 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection

Ratings and reviews

377 reviews
Mr.bmore1911
March 28, 2022
Constantly crashes, kicks you out multiple times daily, has to snch after any button press, can't log into the app directly so you have to log in through the website and hope the timing was right or you'll have to log out and start over. But when it does work it let's your company see that you're using the mobile platform, so there's that I guess
10 people found this review helpful
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RealPage Incorporated
March 29, 2022
Hi, sorry to hear you’ve been experiencing some crash issues. . We'd like to be given the opportunity to investigate your case. Please email us at support@realpage.com or call 800-704-0154 and share as much information as you can. Thank you.
John Nolan
February 10, 2022
It constantly crashes. I have to uninstall and reinstall weekly. I'm not sure why any corporation would use this. We call it real pain as it adds more work just trying to close out service orders. Definitely not a time saver. EDIT: nothing has changed in almost a year. In fact it's gotten worse. Again, how can any company think this is a good app?
16 people found this review helpful
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RealPage Incorporated
March 4, 2022
Hi John, we apologize for the troubles you have been experiencing with our mobile app. A member of our Account Management team would like to meet with you. Can you please contact our Product Support team at support@realpage.com and provide us your availability for a phone call and your contact information?
Sam Dearing
June 23, 2025
Terrible and buggy. Makes things take about 2x longer than they really need to be because it just doesn't work smoothly. Stuck using it at work and I've lost several hours of work because it doesn't sync right many times, so I have to do everything again and pray that it works the 2nd time around. App will randomly kick me out too, causing me to log in again and also pray that what I've just done hasn't been lost to the ether.
7 people found this review helpful
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What’s new

Thanks for using Mobile Facilities! Version 3.70 includes:
Bug fix to correctly display the work orders assigned to the user if only 'assigned to' me is chosen
Resolve stability and crash issues
Content rating
Everyone
Shares Location
Learn more

App support

Phone number
+19728204000
About the developer
RealPage, Inc.
googleapps@realpage.com
2201 Lakeside Blvd Richardson, TX 75082-4305 United States
+1 361-322-7753

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