4.43K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
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About this app

HOW TO REGISTER
• You’ll need to be registered for Online Banking
• Your Channel Islands, Isle of Man, UK, Gibraltar or international mobile number
• Your Customer Number which is your date of birth followed by four random digits
• Your Online Banking PIN & password which is what you use to log in online
• When logging in for the first time you’ll be asked to choose a mobile banking passcode, which is what you’ll use in the future

Supported international mobile numbers: Australia, Austria, Bahrain, Barbados, Belgium, Bermuda, British Virgin Islands, Canada, Cayman Islands, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Italy, Japan, Kuwait, Malta, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Singapore, South Africa, Spain, Sweden, Switzerland, UAE or United States.

PLEASE NOTE
• Standard data charges may apply. Contact your network operator for details.
• The app contains images when logging in, that may cause a reaction in individuals who are photosensitive.

Key Features
• Login using Android fingerprint – there’s no need to remember your passcode when logging in. Available on compatible Android phones

• Personalise your app – customise how your app greets you, hide your balance, reorder your accounts, manage your alerts or share your account details

• Get Cash – visit a cash machine and withdraw up to £130 without your debit card – perfect if you’ve forgotten your wallet

• Pay someone new without a card reader – all you need is their sort code and account number and you can send up to £750. Register for biometric approval and take a selfie to authorise payments above £750.

• Pay your contacts using their mobile number

For more information visit us at natwestinternational.com/mobile

OTHER THINGS YOU NEED TO KNOW
Get Cash allows you to withdraw up to £130 every 24 hours at any NatWest International, NatWest, Isle of Man Bank, Ulster Bank or Tesco ATM, as long as it’s within your daily withdrawal limit. You must have at least £10 available in your account.

Paying your contacts allows a maximum of 20 payments totalling £250 per day. Pay anyone with a UK current account who is registered for the Paym service. You must be aged 16 or over.

By downloading this application, you are accepting the terms and conditions which can be viewed at natwestinternational.com/mobileterms. We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.
Mobile Banking for accounts in the Channel Islands, Isle of Man or Gibraltar
Updated on
Sep 29, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Financial info, Messages and 3 others
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

4.31K reviews
Lee Skillicorn
August 5, 2026
Very unhappy with NatWest, When you have an issue, contact support, you don't know who they are as they never tell you. They give you wrong information. They scew up and I'm left out of pocket to deal with it. A loyal customer of over 20 years. Can't close my account online as you HAVE to agree to them giving away any interest accrued to charity, you can't proceed otherwise. You ask for an audit trail for something, just to be ignored. You're lucky to be getting 1 star. So annoyed it's unreal!!
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National Westminster Bank Public Limited Company
August 6, 2026
Let's see if we can help you out, please reach us out via CORA by selecting "Help" on the bottom toolbar after logging into the Mobile app or use the “Message Us” option on the website and we can have a chat. - KK
A Google user
July 8, 2019
I'm not the only one, but obviously there's an issue with android where the log in details I've used online for several years are deemed "incorrect" , which renders the app totally useless as you cannot get past the login part. 0 stars isn't an option, but would be more reflective of the actual performance. Very frustrating.
66 people found this review helpful
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Caroline
September 15, 2026
Amazing customer service, really happy 😊
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What’s new

To provide you with the best banking experience, we've made some behind-the-scenes improvements to the app.