Pinwheel Caregiver

237 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
Users Interact, Unrestricted Internet
Learn more
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About this app

Solve the kid/phone problem with Pinwheel. No need to figure out which parental controls manage which device best! Pinwheel custom-built a system to give you the proper tool to teach your child healthy tech habits from day one.

This Pinwheel app provides access to our Caregiver Portal. The Caregiver Portal is designed to let you configure and control a Pinwheel smartphone for your child. The phone and the app work hand-in-hand to give your kid a healthy, safe first phone.

In this app, you can:

- **Safelist contacts.** A Pinwheel phone can only call and text with numbers approved by you. No strangers, no spam calls.
- **Enable apps.** No app store on the Pinwheel phone **keeps app choices in your hands**, not your child's. The curated app boutique makes it easy to choose useful, healthy, safe apps for your child. No social media, no addictive games, no mindless consumption.
- **Schedule Permissions.** Our Days/Modes calendar lets you choose which contacts and apps are available at what times of day. No texting friends during school, no staying up late using apps. You choose what they can do during different times of day. No need to constantly remind them what is and isn't ok. **Pinwheel helps them develop healthy boundaries around technology use, without the drama**.
- **Create Routines.** Help your child learn to be more independent and responsible with Pinwheel's fully-customizable checklists. A morning routine to make sure they're ready for school on time, with teeth brushed and backpack in hand. A bedtime routine for evening peace. Routines for chores, for music practice, for anything you'd like your kid to do without you telling them for the millionth time. Gold stars and confetti help them celebrate their daily wins and nurture good habits as they *ask* to stay on track.
- **Parent Them Well.** Live Status shows you the location of the phone. Text history and a Bark subscription allow you to monitor and coach them on appropriate communication.

"Waiting as long as possible" for a phone isn't a plan. Giving them a phone designed for adults and hoping you set up all the controls correctly is a recipe for stress. Pinwheel solves the kid phone problem, with a phone designed to work for both of you.

You get a tool to teach them how to use technology well. They get a phone that helps them live their best life.

Download the Caregiver Portal app today to explore the parental controls for free! Visit our website to purchase a phone for your child, and put the controls to use.

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**Pinwheel Subscription Pricing**

The Pinwheel Caregiver Portal app is a companion app to Pinwheel phones. Phones can be purchased, and the monthly subscription can be set up, through our website: http://pinwheel.com

Pinwheel Subscriptions

- FREE 30 Day Trial
- $14.99 USD/month

**Cellular Plans**

Pinwheel phones are unlocked devices, which allow you to choose your cellular plan from many major networks and providers. The cost for cellular service depends on which carrier and plan you choose. Our website has recommendations and information on those. For your convenience, we can even help you set up service.

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**Need Help?**

If you have any questions, need help with Pinwheel, or want to provide feedback, please contact our Customer Care Team: support@pinwheel.com or click the LiveChat icon on our website: http://pinwheel.com
Pinwheel Caregiver Portal App to manage your child's Pinwheel smartphone.
Updated on
Oct 1, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

233 reviews
Adelaide M
September 17, 2026
Got pinwheel 3 months ago. billed $7 per month, great! Suddenly I'm billed $10/month, and the biking section in the app doesnt work. At all. I can't see an invoice, I see no changes, I received no communication. I can't remove my credit card or even change payment. I will unfortunately have to dispute this charge. Super scammy for a mid level service, bummer.
Did you find this helpful?
Pinwheel.com
September 22, 2026
Hi Adelaide! We don't currently have a subscription tier at that price point, so we'd recommend reaching out to our support team via call or chat so we can look into your account and clarify what you're being charged for. You can also update or remove your payment method directly through our Desktop Portal.
PumpkinKing166 (AntiResistance1)
September 3, 2026
I was introduced to Pinwheel by a family friend, and after looking into it, it seemed like the best option for online safety and security. So I went ahead and purchased Pinwheel devices for my 2 teenagers plus access to the Pinwheel "caregiver" account totalling around $900. It was great, until a year later when they tried to bill me for another $300+ for another year-long access to my "caregiver" account. Which I am now locked out of unless I pay. Never once mentioned it was a "Subscription"
2 people found this review helpful
Did you find this helpful?
Pinwheel.com
September 3, 2026
Hello, the subscription is presented at checkout with terms and duration clearly outlined, and the renewal date is always visible in your Caregiver Portal. That said, if you'd like to cancel, we can remove the Pinwheel system from your devices so you can use them as regular phones! Please reach out to our support team and we'll help you from there.
Scott Gilbert
April 15, 2026
This app is extremely frustrating. It's practically impossible to schedule a day. Every time you go to save changes it overrides them. You can't create modes or implement them. It doesn't save schedules to the calendar. You can't create a do not disturb mode during school. The tracking only uploads every half hour and when you try to sync it, it just goes into a death spiral. Basically everything they try to sell you with the app doesn't work.
19 people found this review helpful
Did you find this helpful?
Pinwheel.com
April 21, 2026
Hi Scott, this is definitely not the experience we want for you, and none of what you're describing is normal behavior. We'd love to get this sorted out for you. Please reach out to us at support@pinwheel.com so we can dig into this and make it right!

What’s new

Added Spanish and French language support and improved reliability when setting up your Pinwheel Home.