Optum Specialty Pharmacy

Name: Optum Specialty Pharmacy
Availability: InStock
Rating: 4.309941291809082 (1710 reviews)
Author: Optum Inc.

Optum Inc.

1.71K reviews

Everyone

100K+

Downloads

Everyone

Learn more

About this app

The Optum Specialty Pharmacy™ mobile app helps you take control of your prescriptions and treatment, wherever you are. It's there when you need it, whether you're looking for support or have a question about your prescription. With the app, you can save time managing your prescriptions, giving you more time to do the things you love.

Manage your prescriptions
• Request and schedule refills
• Schedule delivery
• Track your order status

Keep your account up to date
• Save insurance and copay savings cards
• View and update account information, like shipping addresses
• Make payments
• View claims history

Optimize your treatment
• Manage your allergies, health conditions and medications outside of Optum
•Complete self-assessments for our clinical management program
• Get live support from a clinical care team member or pharmacist

Optum Specialty Pharmacy is an health and fitness app

Updated on

Aug 13, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.68K reviews

A Google user

September 25, 2019

Information is great, ordering not so much! I've tried ordering the same prescription 3 different times (3 different months) through the app, and not once has it been processed correctly. I always get a call from them to straighten it out, but man it's a pain. I missed a dose due to the "system being down" according to the customer service rep. I'd ordered through the app almost a week before getting the call that the order had not been processed. Needs improvement!!!

129 people found this review helpful

Kati P

August 27, 2025

Rarely do I log in and attempt to navigate somewhere without being greeted with an error message. Cannot do anything functional within the app - billing for example. I can see I have a balance due, but have absolutely no clue what it's for and there's no accounting. Customer service team by phone can't seem to tell me either. Optum touts themselves as "best in industry", but I have yet to see or experience anything close.

9 people found this review helpful

Rebekah Duarte

July 8, 2021

This pharmacy is horrible! App is even worse! Don't change your insurance at anytime while using them, because they will not change it on their end! They will continue to try to bill your old insurance! Then they will tell you that your insurance is not set to be the primary. When it's your only one!! And they refuse to fix it or even offer you help on how to fix it.

38 people found this review helpful