athenaPatient

75.5K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Users Interact
Learn more
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About this app

athenaPatient is only available for patients whose healthcare providers have instructed them to download and use the app.

Access your health information and communicate with your care team anywhere, anytime.* athenaPatient is a convenient, mobile resource that allows you to:

- Log in quickly – Facial recognition and touch ID make log in easy while keeping your data safe.

- View test results – Access lab, imaging, and other medical test results as soon as they become available.

- Message your care team – Contact your care team whenever you have questions through quick, secure direct messages.

- Self-schedule appointments – Book appointments with your care team and view upcoming visits beyond regular office hours. Your provider(s) must support Self-Scheduling to use this feature.

- Check in before your visit – Easily check in for appointments and save time by completing any necessary documentation before your arrival. (Your provider(s) must support Self Check-In to use this feature)

- Attend virtual visits – Easily initiate and attend telehealth visits with members of your care team. (Your provider(s) must support virtual visits through athenaTelehealth to use this feature.)

- Get directions to appointments – Driving directions show you how to get to your next medical appointment.

Please note that you must have an existing athenahealth Patient Portal account to use athenaPatient.

Once you’ve downloaded and launched athenaPatient, you must log in using the same email address and password you use to access your provider’s athenahealth Patient Portal to begin using the app. It will ask if you want to enable Face ID or Touch ID. Enabling either of these features will save you from having to enter your login information every time you want to use the app.

If you do not have your Patient Portal account information, your healthcare provider(s) may offer Patient Portal access through their website.

If you’re having issues finding your healthcare provider’s Patient Portal, you can contact their office for the correct URL, or to request an email invitation to their Patient Portal.

* The athenaPatient app is only available for download and viewing information in the United States for patients of healthcare providers on the athenahealth network.
Access health information and communicate with your care team anytime, anywhere.
Updated on
Oct 2, 2026
Featured stories

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

75.1K reviews
Michele
August 17, 2026
Total Frustration. It doesn't recognize my password so I'm constantly having to change it. When it doesn't recognize it, the App freezes and I have to wait 24hrs or reinstall it. There are also times where I have to go to the actual internet to sign in. Now I'm trying to make payments on two accounts and it won't take them. I have used the card minutes before attempting to make the payments and I know there are enough funds to cover the amounts. Always reinstalling.
7 people found this review helpful
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athenahealth
August 12, 2026
Hello Michele, we apologize for the difficulty logging in. Can you try uninstalling and reinstalling the app to see if this resolves the issue? If not, please provide additional details in our feedback/issue intake form at https://bit.ly/4cBEkUn. This will allow us to identify your account. Thank you. - athenaPatient Team
Martha Boyd
August 9, 2026
App doesn't work any more. Only allows login until asked to confirm patient, press continue and it returns to the login screen. I've been trying to login for about a month without success. I've tried uninstall and installing again. I noticed the new version about the middle of July to correct some bugs. It still doesn't work. I'M NOT HAPPY WITH THIS APP AT ALL!! It's now impossible to communicate with my doctor, check appointments and test results...junk.
7 people found this review helpful
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athenahealth
August 10, 2026
Hello Martha, we apologize for the difficulty logging in. Can you nmplease provide additional details in our feedback/issue intake form at https://bit.ly/4cBEkUn. This will allow us to identify your account. Thank you. - athenaPatient Team
Honest Abe
September 9, 2026
I keep getting an error at login. "This app is for patients, but you are current logged in with an account registered for use with other athenahealth services." The ladies in my Dr. office are trying hard to be helpful. They have re-invited me several times. I cannot create a new account because my email address already has one. The worst part is the ladies are telling me they have ZERO support! No number to call or email address for contact. I just don't understand how this is possible. HELP!!!
1 person found this review helpful
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athenahealth
September 10, 2026
Hello, we apologize for the difficulty logging in. Can you try uninstalling and reinstalling the app to see if this resolves the issue? If not, please provide additional details in our feedback/issue intake form at https://bit.ly/4cBEkUn. This will allow us to identify your account. Thank you. - athenaPatient Team

What’s new

- Bug fixes and improvements