AlayaCare Family Portal

35 reviews
Content rating
Mature 17+
10K+
Downloads
Content rating
Mature 17+
Use of Drugs
Users Interact
Learn more
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About this app

The family portal app allows users to be active participants in their care and their contacts to be informed and have peace of mind about the care they are receiving. With the family portal app users can:

Update information

View upcoming and previous visits

View and pay invoices

View and review the care team

Complete forms

View vitals, medications and allergies

Request new services and visits
The Family Portal allows users to view and change info related to their care
Updated on
Sep 4, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Financial info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

33 reviews
Judy Ariotti
September 18, 2025
Very disappointing and frustrating app. Despite selecting "remember me " and updating the app, I still must re-enter my password every time I try to open the app. So disappointed that Anglicare has chosen to use this method of communication for their elderly clients. My elderly father cannot use the app. Also the schedule regularly omits important information, has some incorrect information and includes information unnecessary to the client.
5 people found this review helpful
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Mich M
December 23, 2025
the app continuously jams up. unable to open documents. pretty much useless with all the back and forthing I have to do to receive information (which the provider posts to me because the app doesn't work as it should. I'm not sure why this is the app of choice when it doesn't do the job.
2 people found this review helpful
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Remy-Jean Simpson
June 30, 2026
words cannot describe how much i loathe this app. it's barely better than google sharing a calender with my carers. also you have to input your password (which must meet five separate requirements) EVERY SINGLE TIME YOU OPEN THE APP
2 people found this review helpful
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What’s new

This release contains minor fixes and improvements
Content rating
Mature 17+
Use of Drugs
Users Interact
Learn more

App support

Phone number
+18558585214
About the developer
Alaya Care Inc.
mobile.feedback@alayacare.com
800-4200 boul Saint-Laurent Montréal, QC H2W 2R2 Canada
+1 613-513-3727