
Milo Robicheaux IV
This app sets the standard for medical portals. The UI is clean, putting the 6 most important options right at the top. Getting lab results is instantaneous; the second my GP text arrives, it's ready in the app. Messaging my doctor is efficient and neatly organized by topic. I love downloading appointments to my phone's calendar with one click. Logins are completely seamless thanks to quick thumbprint biometric support. 5 stars!
5 people found this review helpful
Novant Health
23 July 2026
Thank you so much for your review of the MyNovant app and for sharing your overall experiences with Novant Health! Your honest feedback helps us continue to improve the patient experience. If you have any suggestions for the MyNovant app, please email us at mynovant@novanthealth.org :)

Steve Connell
The navigation is a bit hodge podge, as there are multiple navigation menus, with each containing only a subset of destinations. The instructions related to referrals are vague such thay they are meaningless. The notifications feature seems pretty good. I get emails when there are things I need to log in to review.
Novant Health
19 June 2026
Thank you for your review of the MyNovant app.
We recommend updating to the latest version (v7.0.0) to ensure you have the most recent fixes and improvements. If the issue persists after updating, please let us know—we’d be happy to assist further.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience.

Danielle kessler
Every time I try to request refills through the app or on the website, it tells me I haven't completed a step. Occasionally, it will allow the request to go through if I put something in the comments box. But 99% of the time, I have to call the office. What's the point of the app (or the website) if one of the most used functions never works?